Faculty and staff use technology every day to support the mission and goals of Michigan State University. MSU IT provides training materials for different systems and applications you may use in your job or studies.


Online Meetings & Events

Whether you're hosting a small meeting with a few people or a large-scale online event with thousands, it’s important to match the right platform to your needs. 

You’ll need to consider several factors before making your choice, including the size of your audience, scope (internal or external to MSU), language, interactive features, captioning, registration, and others.

Reference the Online Meetings & Events page which will help you discover which online meeting or event platform is right for you, and highlight what you need to know to ensure a smooth and successful online meeting or event of any size.


Collaboration Tools Training

Finally, an integrated set of tools that will make our work lives more streamlined and effective! No-cost training is available on collaboration tools like Zoom, Spartan 365, and specific Microsoft apps like Teams, OneNote, OneDrive, and Forms. Training courses are available in-person and in virtual formats. Visit our Live Course Listings for details, course dates, and registration.

Looking for on-demand training options? Check out our course recordings on all of our Getting Started courses for Spartan 365 at Course Recordings.


MSU IT Self Service Portal

The MSU IT Self Service Portal provides faculty, staff, and students with a place to:

  • Report an Issue: Have an issue or question? Get help from MSU IT.
  • Request a Service: See available technology services and request them.
  • Search Knowledge Base: Have a technology question? Search technology documentation and articles.

These options are available to the MSU community after logging in to the Self Service Portal with your MSU NetID and password. 

Additional training on the portal is also available. Watch short MSU IT Self Service Portal video tutorials on logging in to the portal, reporting an issue, requesting a service, viewing in-process requests, and searching the Knowledge Base for how-to articles.


MSU Virtual Desktop

MSU Virtual Desktop provides access anytime, anywhere to specialized software on any device. This system uses Virtual Desktop Infrastructure (VDI) for broad access to MSU-licensed software on various different devices.

VDI can reduce demand for physical desktop space and provide greater flexibility for campus software requests and licensing, especially for use with student courses.

For more detailed information, please check out Technology at MSU - Virtual Desktop page.


Cascade Server Content Manager

Cascade Server is an MSU-supported content management system used by some departments for updating website content.

Want to learn about the Cascade Server and how to request and utilize a Cascade Framework site? Take the free Cascade Server course on D2L (course registration is required). After you register, log in to d2l.msu.edu to find the Cascade course.


Multi-Factor Authentication

MSU uses multi-factor authentication (MFA) for all MSU employees that interact with human resources, payroll, and finance systems that are part of our Enterprise Business Systems (EBS). Additionally, two-factor authentication is being tuned on for other university systems that access sensitive institutional data.

Follow step-by-step two-factor authentication instructions on the SecureIT Multi-Factor Authentication site. Also learn how to register your credential, choose an MFA credential option, and use your credential.


CampusAD Active Role Management

Explore ways to manage your CampusAD Organizational Unit (OU) using the Active Roles Server with our asynchronous training.

The CampusAD Active Role Management course is free, but course registration is required. The course is within the D2L learning management system. After you register, you will be given a link to take you the CampusAD training.